Saturday, January 13, 2018

Live Remote Assistance

Several years ago, I had this idea of enabling live remote assistance using wearable webcams. At that time, mobile webcams weren't ready for the purposes I was imagining. I think they are ready now! Please read the description below and let me know what you think. Are there entrepreneurs ready to run with this?
Live Remote Assistants

As mobile devices become ubiquitous, and as cameras, speakerphone and microphones in these devices become increasingly powerful, the opportunity to provide live remote assistance can now be a reality. Live Remote Assistants can enable people with disabilities a degree of independence never feasible before. Live Remote Assistants can provide remote supervision as never before. Live Remote Assistants can offer assistance to anyone in a fresh, exciting new way. To the extent that this assistance can be provided by people with disabilities, this can represent an entire new job market.
Using live streaming wearable webcams, people Live Remote Assistance can offer assistance that today requires in-person support. Imagine the following scenarios;
  1. A person with visual impairment strolling along wearing their mobile webcam. Their Live Remote Assistant watches everything sent by the mobile webcam and describes the surroundings to the person with visual the impairment.
  2. A person with hearing impairment wearing their mobile webcam can have their Live Remote Assistant translates voice to text and vice-versa. This could also work for anyone needing translation services.
  3. A person with developmental disabilities wearing their mobile webcam can have their Live Remote Assistant act as their job coach instead of having the job coach at the work site.
  4. A person needing emotional or focusing support wearing their mobile webcam can have their Live Remote Assistant act as their coach as s/he maneuvers their way around their home and community.
  5. A person with dementia wearing their mobile webcam can have their Live Remote Assistant act as their guide as they maneuver their way around their home and community.
With video conferencing, Live Remote Assistants can assist people access websites that may otherwise be inaccessible to them. Imagine the following scenarios;
  1. A person with visual impairments can have their Live Remote Assistant read and describe inaccessible websites and videos.
  2. A person with hearing impairments can have their Live Remote Assistant interpret non-captioned videos.
  3. A person with learning disabilities or language difficulties can have their Live Remote Assistant assist them in interpreting websites.
With remote access software, a person that has difficulty using a mouse and/or keyboard can have their Live Remote Assistant navigate websites for them.

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