A
Disability Financial Management App
Make It Easy to Plan –
A Concept Paper – May, 2017
This concept paper focuses on the
design and development of a technology platform to serve the
financial planning needs of people with disabilities who live
independently and work in their communities.
Americans with a disability can use
21st Century
technology to manage the use of disability benefit systems while
planning and building careers. The technology and expertise are
available to develop these tools.
Online budgeting and planning tools are
available to clients of Charles Schwab, Wells Fargo, and other
financial service institutions. Retirement and mortgage calculators
are ubiquitous. The Disability Financial Management App will expand
the features of such tools to include modeling changes in income for
those who use selected state and federal government benefits systems
while building a career, or transitioning into retirement from a job.
Project Objective: Design and
implement features people with disabilities could use in an online
app to plan and better manage their personal budgets and funds in
real time. Many users of this app may use, or need to use, public
benefits including Social Security’s Supplemental Security Income
(SSI), Social Security Disability Insurance (SSDI), Medicaid, and
Personal Assistant Services.
The app could serve budget preparation,
planning and projection activities, and with crucial protections
built in, could transfer funds or data to third parties using
encryption technologies.
Functionalities to should include
budgeting modeling and calculations, disability benefits calculations
and rules related to changes in income or status, fund transfers
between financial institutions and others, bill payments, and data
reporting functions both to the user and then to selected government
or financial services with the user’s permission.
Project Outcomes; This app
intends to enable users to manage and optimize their income and
assets when also receiving disability-related services. The app will:
Assist users to identify their
financial needs and goals, including disability-related income and
expenses;
Optimize financial planning by
identifying appropriate disability-related and/or employment support
programs and services;
Assist users to build and maintain
budgets that comply with complex government regulations;
Transfer funds to tax-advantaged
accounts and dedicated accounts used for disability-related expenses
to protect income and assets from disqualifying users from receipt
of needed services;
Automate recurring
disability-related and other bill payments; and,
Produce financial reports
including reports required by government agencies.
Organizations
such as the World Institute on Disability (WID) and the National
Disability Institute (NDI) have subject matter experts who could
partner with financial institutions to develop such a project.
Context
and Background
Disability Benefits 101 Information
Services at WID
WID has developed disability benefits
calculators (
DB101.org)
that serve a range of state residents with disabilities who are
building careers or changing jobs. These tools enable residents in
Alaska (Fall 2016), Arizona, California, Michigan, Minnesota,
Missouri, New Jersey, and Ohio to understand and better manage how
wages can affect their state or federal disability benefits. The
Earned Income Tax Credit and other benefits are also modeled within
these free online planning tools.
These tools and their technologies
could be foundational for building an app with some or all of the
features described above.
Wells Fargo could develop and market
the app on their own, or in conjunction with WID. With our 14 years
of development and expertise in this domain, WID brings to the table
its experience that no one organization on its own has the breadth
and depth of capacities to develop this niche of online tools and
services. WID needs new partners and sources of development funds to
bring the design work and experts together that can shape and sharpen
a scope of work from this concept paper. Wells Fargo could have a
new, long term customer base with such an investment. Government
cooperation and support would be solicited from the start of a design
protocol.
CareerACCESS for Young Adults
Building Careers
CareerACCESS (see
CareerACCESS.org)
is one of the WID initiatives that could integrate with designs and
testing of the app platform outlined above. CareerACCESS pilot
projects will test changes in federal policy aimed at significantly
increasing the employment rate of people with disabilities by
expecting young adults with disabilities ages 18 through 30 to work.
CareerACCESS will provide support and services recognizing that
disability benefits are offsets to the high costs of disability
rather than subsidies for the inability to work. By better managing
the complexities young adults with disabilities face in retaining
benefits while building careers, this app will enhance career goal
setting for CareerACCESS pilot project participants or anyone using
public disability benefits.
We Can Do This Today
There are federal, state and local
agencies with a maze of programming to assist people with
disabilities with the high costs associated with managing disability.
These costs include health care, personal assistant services,
medications, durable medical equipment, accessible housing, and
wheelchair accessible transportation. Programs that can support these
costs are trying to get into and harder to navigate once found
eligible. Each program has strict and different eligibility rules as
to how much income and assets participants may have at application
and after award of the benefit.
Many programs have work incentive rules
that can shelter income and assets to encourage participants to seek
employment. Their current methods are also complex. Benefits
specialists and lawyers are dedicating their careers to help
participants get through the maze of processes, procedures, and
regulations. National data on disability program beneficiaries
reveals that most participants don't bother and decide it is easier
and safer not to work.
Apps that foster expectations and make
it easy to plan financially, manage current benefits systems and
build careers are investments worthy of smart financial institutions.