Remote Assistance Services

Remote Assistance Services

Several years ago, I had this idea of enabling live remote assistance using wearable webcams. At that time, mobile webcams weren't ready for the purposes I was imagining. I think they are ready now! Please read the description below and let me know what you think. Are there entrepreneurs ready to run with this?

As cell phones and PDA’s become ubiquitous, and as cameras, speakerphone and microphones in these devices become increasingly powerful, the opportunity to provide live remote assistance can now be a reality. Live Remote Assistants can enable people with disabilities a degree of independence never feasible before. Live Remote Assistants can provide remote supervision as never before. Live Remote Assistants can offer assistance to anyone in a fresh, exciting new way.

To the extent that this assistance can be provided by people with disabilities, this can represent an entirely new job market.

Here are a few examples of remote assistance services;

People with visual disabilities:

Using a mobile webcam and AssistMeLive, people with visual disabilities can be assisted

1. Navigating a community

2. Getting orientated to a new environment

3. Reading forms online that a screen reader cannot read

4. Trouble-shooting computer problems when assistive technology is not working properly

5. Navigating web sites that are not fully accessible

6. Reading signs and menus in public places

7. Having movies, plays, TV shows audio described.

People with hearing impairments:

Using AssistMeLive, people who are deaf or hard-of-hearing can be assisted

1. Communicating in public settings when in-person ASL interpreters are not available

2. Communicating with medical personnel

3. Communicating on conference calls

4. ‘Listening’ to movies, TV shows and videos that are not captioned

People with learning disabilities:

Using a mobile webcam and AssistMeLive, people with learning disabilities can be assisted

1. Attending and understanding class.

2. Understanding a new job or a new task

3. Deciphering street signs

People with autism:

Using a mobile webcam and communicating with a remote assistant via AssistMeLive, people with autism can be assisted

1. Staying focused and on-track

2. Getting orientated to a new community or environment

People with memory loss:

Using a mobile webcam and communicating with a remote assistant via AssistMeLive, people with memory loss can be assisted

1. Staying focused and on-track

2. Having companionship

3. Getting around the community and not getting lost

The general public

1. Needing language translation in public settings

2.Requiring language translation to watch videos, movies, or performances that are not captioned.

3. Needing tutorial help.

4. Wanting live remote guides at museums

5. Wanting fashion designs while shopping

6. Needing help with home repairs

The list is endless!